This X12 Transaction Set contains the format and establishes the data contents of the Loss or Damage Claim - General Commodities Transaction Set (920) for use within the context of an Electronic Data Interchange (EDI) environment. This transaction set can be used to file a legal claim with a transportation carrier for loss or damage.

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ASPECTS OF SALES ORDERS IMPROVED BY EDI ACCURACY - 97%       PRODUCTIVITY - 92%       RESPONSE/CYCLE TIMES - 81%       SALES ACROSS COMPANY BORDERS - 75%       ABILITY TO TRACK/TRACE GOODS - 67%	ASPECTS OF PURCHASE ORDERS IMPROVED BY EDI ACCURACY - 91%       PRODUCTIVITY - 77%       RESPONSE/CYCLE TIMES - 74%       SALES ACROSS COMPANY BORDERS - 65%       ABILITY TO TRACK/TRACE GOODS - 74%
* Supply Chain Insights, LLC; B2B Study, June-September 2013. Survey of Manufacturers, Retailers, Distributors & others currently using EDI.

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