EDI 142: Product Service Claim

This X12 Transaction Set contains the format and establishes the data contents of the Product Service Claim Transaction Set (142) for use within the context of an Electronic Data Interchange (EDI) environment. The transaction set can be used to transmit the servicing organization, claimant, manufacturer, seller, and purchaser of the product.

It can specify the product's current usage, date the product was sold, delivered, and placed in service as well as identify product model and serial numbers and serial numbers of any subassemblies. It can specify a malfunction or recall condition, service performed, labor, parts, and any other associated costs. It can show the costs of the repair and the date service was requested and when it was available to be placed back in service.

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What Can EDI Do For Your Ordering Process?

ASPECTS OF SALES ORDERS IMPROVED BY EDI ACCURACY - 97% PRODUCTIVITY - 92% RESPONSE/CYCLE TIMES - 81% SALES ACROSS COMPANY BORDERS - 75% ABILITY TO TRACK/TRACE GOODS - 67%	ASPECTS OF PURCHASE ORDERS IMPROVED BY EDI ACCURACY - 91% PRODUCTIVITY - 77% RESPONSE/CYCLE TIMES - 74% SALES ACROSS COMPANY BORDERS - 65% ABILITY TO TRACK/TRACE GOODS - 74%
* Supply Chain Insights, LLC; B2B Study, June-September 2013. Survey of Manufacturers, Retailers, Distributors & others currently using EDI.

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